Terms of Service

Last updated: October 19, 2026

Welcome to LaserCraft Hub!

These Terms of Service ("Terms") govern your access to and use of https://lasercraft-hub.com, including the purchase, download, and use of our digital products.

LaserCraft Hub is operated by MB STUDIO, a business established in Italy.

By accessing our website or placing an order, you agree to these Terms, subject to applicable law. Please read them carefully before purchasing.

1. Our Products

LaserCraft Hub specializes in digital design files and collections intended for laser cutting, engraving, and related creative projects.

Our products may include SVG, DXF, AI, PDF, and other digital file formats, depending on the specific product description.

All products are digital. No physical items will be shipped.

Product descriptions specify the included content, supported formats, and any applicable licensing terms.

2. Digital Delivery

After successful payment, customers receive access to their purchased digital products through download links, downloadable PDF access documents, or other digital delivery methods.

Digital delivery is generally automated and made available shortly after payment confirmation.

For more information about digital delivery, please refer to our Shipping & Digital Delivery Policy.

Delivery times may occasionally vary due to payment verification, technical issues, or third-party service availability.

If you experience difficulties accessing your files, please contact us at info@lasercraft-hub.com.

We will make reasonable efforts to restore access or resolve delivery problems.

Customers are responsible for providing a valid email address and ensuring they can receive order confirmation and download instructions.

3. Pricing and Payments

All prices are displayed in the currency indicated at checkout, generally US dollars (USD).

Prices may change without prior notice. Any changes will not affect orders already accepted.

Applicable taxes, where required, will be calculated or displayed during checkout.

Payment must be completed before digital access is provided.

Payments are processed through Shopify and supported third-party payment providers.

LaserCraft Hub does not directly store complete credit card information.

4. Refunds, Returns, and Cancellations

Due to the digital nature of our products and the immediate access provided after purchase, all sales are generally final once digital content has been delivered or made available for download.

We do not offer refunds for change of mind following digital delivery.

If a product is missing, inaccessible, corrupted, or materially different from its description, customers should contact our support team so we can investigate and resolve the issue.

Where appropriate, we may provide replacement files, restore access, or issue a refund.

Nothing in these Terms excludes or limits rights or remedies provided under applicable consumer protection laws.

For complete details, please refer to our Refund & Return Policy, which forms part of these Terms.

Statutory Withdrawal Rights

Where a statutory right of withdrawal applies, including under European consumer protection law, that right will be respected unless a valid legal exception applies.

For digital content supplied immediately, any loss of a statutory withdrawal right is subject to the consent, acknowledgment, and confirmation requirements imposed by applicable law.

5. Digital Licenses and Permitted Use

Purchasing a digital product grants the customer a license to use the included files in accordance with the terms specified for that product.

Purchasing a digital product does not transfer ownership of the underlying intellectual property or copyright.

Where a product expressly includes a commercial-use license, customers may use the included designs for permitted commercial activities, subject to the specific license conditions.

Such activities may include creating and selling physical finished products, where expressly allowed by the applicable license.

Unless explicitly authorized by the product's license, customers may not:

• Resell, redistribute, share, or transfer the original digital files.

• Upload purchased digital files to public websites, marketplaces, or file-sharing platforms.

• Repackage purchased files into competing digital bundles or collections.

• Sell modified versions of the digital files as standalone digital products.

• Claim authorship or ownership of designs created by third-party rights holders.

• Distribute files for free or commercially without authorization.

If an individual design includes separate license conditions, those specific conditions apply to that design.

Unauthorized distribution or misuse may result in termination of the applicable license, subject to applicable law.

6. File Compatibility and Equipment

Customers are responsible for reviewing the product descriptions and supported file formats before purchasing.

Our digital files are intended for compatible laser cutting, engraving, and design software.

Compatibility may vary depending on software versions, equipment specifications, materials, and machine settings.

LaserCraft Hub does not guarantee compatibility with every laser machine, software application, or operating system.

Some designs may require resizing, adjustments, or preparation before production.

Customers are responsible for operating their equipment safely and following their equipment manufacturer's instructions.

7. Commercial Use and Business Results

Certain digital collections may include designs suitable for creating physical products for personal use, gifts, small businesses, or commercial projects, subject to their licenses.

However, LaserCraft Hub does not guarantee sales, profits, business growth, or specific financial results.

Commercial success depends on factors including product quality, equipment, market demand, marketing, pricing, and individual business decisions.

Any business-related examples presented on our website are illustrative and do not constitute guarantees of financial performance.

8. Digital Access and Updates

Access to purchased digital products is provided according to the conditions described on the relevant product page.

Where lifetime access or future updates are expressly included, those benefits are governed by the terms stated in the applicable product offer.

We may update our delivery systems, file organization, or technical infrastructure to improve security and accessibility.

We recommend that customers download and securely back up their purchased files after receiving access.

Temporary interruptions may occur due to maintenance, third-party hosting services, or technical issues.

Such interruptions do not affect any statutory rights customers may have regarding the supply or conformity of digital content.

9. Intellectual Property

The LaserCraft Hub website, branding, logos, written content, graphics, product presentations, and other original website materials are protected by applicable intellectual property laws.

Digital design files offered through our store may be owned or licensed by their respective creators and rights holders.

The purchase of a product does not grant ownership of these materials beyond the license expressly provided.

Customers agree to respect all applicable copyright, trademark, and licensing restrictions.

10. Acceptable Website Use

You agree not to use our website or services for unlawful, fraudulent, or unauthorized activities.

Prohibited conduct includes:

• Attempting unauthorized access to our website or delivery systems.

• Distributing malicious software or harmful code.

• Interfering with website security or functionality.

• Using stolen payment information or conducting fraudulent transactions.

• Violating applicable intellectual property rights.

• Using our services in violation of applicable laws.

We reserve the right to investigate suspected abuse and take appropriate action, including refusing future orders or restricting access, where permitted by law.

11. Order Acceptance

We reserve the right to refuse or cancel an order for legitimate reasons, including suspected fraud, payment problems, technical errors, or product unavailability.

If payment has already been collected for an order that we cancel before providing the purchased content, we will issue an appropriate refund.

We may contact customers to verify information necessary to complete an order.

12. Third-Party Services

Our online store is powered by Shopify and may use third-party applications and service providers for payments, file delivery, analytics, and website functionality.

These providers may operate under their own terms and privacy policies.

We are not responsible for independently operated third-party websites or services outside our reasonable control.

However, nothing in this section limits our obligations as the seller under applicable consumer protection laws.

13. Privacy and Data Protection

We respect the privacy of our customers.

Personal information collected through our website is processed in accordance with our Privacy Policy and applicable data protection laws.

Our Privacy Policy explains how personal information is collected, used, stored, shared, and protected, as well as the rights available to customers.

14. Disclaimer of Warranties

We make reasonable efforts to ensure that our product descriptions and digital files are accurate and functional.

However, to the extent permitted by applicable law, we do not guarantee that our website or digital delivery systems will always operate without interruptions or errors.

We do not guarantee specific manufacturing results, commercial outcomes, or compatibility beyond what is expressly stated in the relevant product description.

Nothing in these Terms excludes or limits warranties, statutory conformity rights, or other protections that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, LaserCraft Hub shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or digital products, where such liability may legally be excluded.

We are not responsible for losses caused by improper machine operation, incorrect material selection, or use of designs outside their intended specifications, except where liability cannot legally be excluded.

Nothing in these Terms limits liability for fraud, willful misconduct, gross negligence, personal injury, or any other liability that cannot be excluded under applicable law.

These Terms do not restrict any non-waivable consumer rights or remedies.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business operations, or legal requirements.

The updated version will be published on this website with a revised "Last updated" date.

Changes will not retroactively reduce customers' contractual rights in orders already accepted, except where permitted by applicable law.

17. Governing Law

These Terms are governed by the laws of Italy, without prejudice to mandatory consumer protection laws that may apply in a customer's country or jurisdiction of residence.

Any disputes will be handled in accordance with applicable law and mandatory jurisdiction rules.

Nothing in these Terms deprives consumers of protections or legal remedies that cannot be waived by contract.

18. General Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Our failure to enforce a particular provision does not constitute a waiver of our rights.

These Terms, together with the applicable product descriptions, licenses, and published store policies, form the contractual framework governing purchases from LaserCraft Hub.

19. Contact Information

For questions about these Terms, digital products, or your orders, please contact:

LaserCraft Hub

Operated by MB STUDIO, Italy

Email: info@lasercraft-hub.com

Website: https://lasercraft-hub.com

Additional legally required business information is available in our Legal Notice.

For customer support details, contact information, and business hours, please visit our Contact Information page.